Privacy policy

PREAMBLE

The protection of personal data is important to Tevini (hereinafter “us” or “we”). We comply with all data protection regulations and the following serves as information on the most important aspects of the processing of personal data.

RESPONSIBLE

The responsible party in the sense of the DSGVO is:

Flat Tevini
Manuela Tevini
Gletschermoosstrasse 4
5700 Zell am See

Mobile: +43/664/ 234 98 98
Fax: +43/6542/5 71 54 – 83
E-mail: info@tevini.at

1. WHAT PERSONAL DATA DO WE COLLECT FROM YOU?

Personal data is any information about an identified or identifiable natural person that you provide to us or that is generated by us or collected by us. In relation to our website, this includes in particular:

Enquiry Data: On our website, we offer you various options for contacting us via enquiries. If you use the contact form provided for this purpose, data will be entered by you or collected about you in this context. This occurs in particular in the following cases:

If you send us a general or specific enquiry via the contact form or e-mail addresses designated on our website, we will process the data provided therein in order to deal with your enquiry.
If you subscribe to our newsletter, we will process your email address in order to send you the newsletter, provided that you have expressly consented to our newsletter being sent to the email address you have provided.
Usage data: We create usage profiles under a pseudonym with regard to your use of our website, which we use to track how our website is used.

Server log data: When you use our website, data about this (such as date and time of your visit, pages accessed and files requested, type and version of the web browser you are using, type and operating system of the terminal device you are using and your IP address) is temporarily stored in a log file on our servers.

2. WHAT FOR, ON WHAT LEGAL BASIS AND FOR HOW LONG DO WE PROCESS YOUR PERSONAL DATA?

 

2.1 YOUR ENQUIRIES

If you send us enquiries via a contact form or by e-mail, we process the information you provide therein to answer your enquiry as well as the IP address and date/time of the enquiry to prevent misuse of the contact form.

The legal basis for the processing is our legitimate interest according to Art. 6 (1) lit. f DSGVO to provide you with the requested service (e.g. contact request). If your request is aimed at the initiation or execution (including customer service or warranty) of a contract, the additional legal basis for the processing is Art. 6 (1) lit. b DSGVO.

You may object to the processing of your data on the basis of Art. 6 (1) lit. f DSGVO. We can then continue processing if we can prove compelling reasons for the processing. In this case, this may be necessary in particular to be able to prove past communication and enquiries with you. If there are no such compelling reasons, we will stop communicating with you and delete any data already collected.

This data will be deleted when our communication with you or the connection with you resulting from your enquiry has ended, i.e. when the facts concerned have been conclusively clarified and there are no further legitimate interests in storing it or there are no further legal obligations to store it.

 

2.2 ADVERTISING AND PRODUCT DEVELOPMENT (USAGE DATA, NEWSLETTER, ETC.), RIGHT OF OBJECTION

We would also like to use the data you enter or accumulate anyway when using our websites to inform you about our products and services related to our product range (“services”) (advertising) or to improve our offers and services (product development).

 

2.2.1 ANONYMISED USAGE DATA

We use anonymised or aggregated data to track the surfing behaviour of all visitors in order to improve the design of our website and our product range in general.

 

2.2.2 PERSONALISED OR PSEUDONYMISED USAGE DATA

We also use your usage data to track your surfing behaviour and thus to improve the offer displayed to you or to display information tailored to you.

 

2.2.3 DIRECT MARKETING

If you subscribe to a free newsletter, the data collected during registration will be processed.

We will contact you by e-mail with information, offers and special promotions on services that are tailored to you and your interests or use, either on the basis of your express consent or – if you purchase similar goods or services from us and enter your e-mail address – also without separate consent. We process data about your usage behaviour after we have sent you e-mails (e.g. click behaviour).

We will only contact you by telephone with information, offers and promotions tailored to your personal interests and usage with your express consent.

We may also contact you by written postal advertising for services without your consent to the extent permitted by law.
You may at any time object in whole or in part to the creation of pseudonymised data, the use of your personal data for the purposes of advertising and product development and the contacting of you via a specific form for this purpose, or revoke any consent you may have given. Please use the corresponding functions provided for you (e.g. the unsubscribe function in your personal customer account) or send a corresponding message in writing (keyword: data protection) or by e-mail to the contact details given under point 8.

The legal basis for the processing is your consent (Art. 6 (1) lit. a DSGVO) and our legitimate interests (Art. 6 (1) lit. f DSGVO), if applicable in conjunction with Section 7 (3) UWG.

This data will be deleted or only stored in aggregated, anonymised form after your objection or the revocation of any consent given or otherwise at the latest after we have ceased to use it. Where necessary, we will store the fact of your objection in order to prevent you from being contacted further.

2.3 FOR THE PROVISION OF THE WEBSITE AND THE PROVISION OF THE SERVICES

The processing of server log data is necessary for the provision of the website and the provision of the services for technical reasons and thereafter to ensure system security.

The legal basis for the processing is our legitimate interest in providing the website with our services (Art. 6 (1) lit. f DSGVO). The processing is mandatory for the use of our website, so there is no right to object.

This data is deleted after 30 days at the latest.

The server log data may then be evaluated anonymously for statistical purposes and to improve the quality of our website. The server log data will not be linked to your personal data or merged with other personal data sources.

 

3. TRANSFER OF DATA

 

3.1 TRANSFER OF DATA TO SERVICE PROVIDERS

In some cases, we use service providers in compliance with legal requirements by way of commissioned processing, i.e. on the basis of a contract on our behalf, in accordance with our instructions and under our control.

Processors are in particular

technical service providers that we use to provide the website, e.g. service providers for software maintenance, data centre operation and hosting.
Technical service providers that we use to provide functionalities, e.g. technically necessary cookies.
Service providers for the practical implementation of advertising and marketing, e.g. service providers for email dispatch.
In these cases, we remain responsible for the data processing; the transfer and processing of personal data to or by our processors is based on the legal basis that allows us to process the data in each case. A separate legal basis is not required.

 

3.2 TRANSFER OF DATA TO THIRD PARTIES

In some cases, we also transfer your data to third parties, i.e. partners with whom we cooperate outside of a commissioned processing. Such partners provide their services as their own data controllers; the processing of your data by partners is governed exclusively by their data protection notices.

3.2.1 TRANSFER OF DATA TO OTHER COMPANIES

Where applicable, we will transfer your enquiry and the data you have provided to the relevant companies and other countries if this is necessary to respond to your enquiry (e.g. because your enquiry relates to a business transaction or a price quotation from another country). The legal basis for the transfer is the provision of the service you have requested, Art. 6 (1) lit. b DSGVO or our legitimate interest to process your request, Art. 6 (1) lit. f DSGVO.

Please note that, depending on the nature of your request, this may also mean transferring your personal data to countries outside the European Economic Area, which do not necessarily offer the same level of data protection. By signing EU standard contractual clauses (Art. 46 (2) GDPR), we ensure adequate protection of your data in these cases; you can obtain a copy of the relevant contractual clauses via the contact address mentioned in section 8.

 

4. COOKIES

ESSENTIAL

Essential cookies enable basic functionality and are required for the website to function properly.

BORLABS COOKIE

Edit consent

 

4.1 WHAT ARE COOKIES?

In order to make our websites as user-friendly as possible, we use so-called “cookies”. Cookies are small files that are stored on a visitor’s hard drive. They allow us to retain information for a certain period of time and to identify the visitor’s computer. This is sometimes done using so-called tracking pixels, which are not stored on a visitor’s hard drive, but which can help to identify the computer in the same way as a cookie. In the following, the term “cookie” covers both cookies in the technical sense and tracking pixels and similar technical methods.

 

4.2 WHICH COOKIES DO WE USE, ON WHAT LEGAL BASIS AND FOR HOW LONG?

We use two categories of cookies on our websites:

Technical cookies

Technically necessary cookies, without which the functionality of our website would be limited:

These cookies are essential to enable you to navigate our websites and use their features. They allow you to easily find retailers where you can purchase our products (e.g. by displaying a map of your area), store your language preferences or your consent or refusal to cookies. These cookies do not collect information about you to be used for marketing purposes or store where you have been on the internet. Disabling this category of cookies would limit the functionality of the websites as a whole or parts thereof.

The legal basis for the processing is our legitimate interests (Art. 6 (1) lit. f DSGVO).

These cookies are session-specific and expire after your visit to the website (session).

Analysis cookies

Analytics cookies collect information about how visitors use a website overall, for example, which pages they visit most often and whether they receive error messages from websites. These cookies do not collect data that can identify visitors. Any information collected using these cookies is used solely to understand and improve the functionality and service of the website. Disabling this category of cookies does not affect the functionality of our website.

 

4.3 HOW DO I DEACTIVATE COOKIES?

You can specifically deactivate individual cookies via the links contained in the table above (objection options, opt-out). Finally, you can also prevent the use of all cookies by adjusting the settings for cookies in your browser accordingly. However, we would like to point out that the functionality of our websites will be limited in this case if technically necessary cookies are also blocked.

For example, you can read more information about cookies and the individual providers on the website www.youronlinechoices.comkönnen. You also have the option there to object to usage-based online advertising by individual tools or by all tools. To go directly to the preference manager, please click here.

 

4.4 GOOGLE ANALYTICS

This website uses the “Google Analytics” service, which is provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) to analyse website usage by users. The service uses “cookies” – text files that are stored on your terminal device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.
IP anonymisation is used on this website. The IP address of the user is shortened within the member states of the EU and the European Economic Area. This shortening eliminates the personal reference of your IP address. Under the terms of the data sharing agreement between the website operators and Google Inc., Google Inc. uses the information collected to evaluate website usage and activity and to provide services relating to internet usage.
You have the option of preventing the cookie from being stored on your device by making the appropriate settings in your browser. It is not guaranteed that you will be able to access all functions of this website without restrictions if your browser does not allow cookies.
Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to and used by Google Inc. The following link will take you to the corresponding plug-in: https://tools.google.com/dlpage/gaoptout?hl=de.
If you would like more information on the type, scope and purpose of the data collected by Google, please read their privacy policy.

 

5. LINKS

We use links to other websites and services of third parties, e.g. on social media channels such as Facebook, Twitter or YouTube. The data processing of such other service providers on their websites is the sole responsibility of these third parties and their privacy policies apply.

 

6. SECURITY

We and our service providers take technical and organisational security measures to protect your personal data managed by us against accidental or intentional manipulation, loss, destruction or against access by unauthorised persons. Our data processing and security measures are continuously improved in line with technological developments.

Our employees and our contracted service providers are of course bound to confidentiality.

 

7. YOUR RIGHTS TO INFORMATION, CORRECTION, BLOCKING OR DELETION

Every natural person whose personal data we process is generally entitled to the following rights (i.e. depending on the respective conditions) vis-à-vis us:

If you have any questions about the processing of your personal data by us, we will be happy to provide you with information about the data stored about you free of charge at any time (Art. 15 DSGVO).
You have the right to correct incorrect and complete incomplete data (Art. 16 DSGVO).
You have a right to block/restrict the processing or erasure of your personal data no longer needed or stored due to legal obligations (Ar.t 17, 18 DSGVO).
You have a right to have the data transferred in a structured, common and machine-readable format if you have provided us with the data on the basis of consent or on the basis of a contract between us and you (Art. 20 DSGVO).
You have the right to object at any time to the processing of your data for direct marketing purposes (see also section 2.3, Art. 21 (2) and (3) DSGVO)).
You have a right to object on the basis of processing based on legitimate interest, in which case we can demonstrate our compelling reasons (Art. 21(1) DSGVO). We have indicated above (see point 2) when this right exists.
If you have given your consent to data processing, you can revoke this at any time with effect for the future, i.e. the lawfulness of the data processing up to the time of revocation remains unaffected. After revoking your consent, you may no longer be able to use our services.
Please send your request in writing (keyword: data protection) or by e-mail to the contact details given under point 8. We reserve the right to check your identity to ensure that your personal data does not become known to unauthorised persons.

 

8. CONTACT

Please contact us by sending your request in writing using the form marked “Data Protection” or by sending an e-mail to stay@chalet-alp-lux.com.

 

9. CHANGES

From time to time it is necessary to adapt the content of this data protection notice. We therefore reserve the right to change it at any time. We will also publish the amended version of the privacy notice here. When you visit us again, you should therefore read through the data protection information again.